{"id":8400,"date":"2022-03-21T18:47:04","date_gmt":"2022-03-21T18:47:04","guid":{"rendered":"http:\/\/duxpartners.cl\/case-study-ground-handling-services\/"},"modified":"2022-09-20T14:45:49","modified_gmt":"2022-09-20T14:45:49","slug":"case-study-ground-handling-services","status":"publish","type":"post","link":"https:\/\/duxpartners.cl\/en\/case-study-ground-handling-services\/","title":{"rendered":"Case Study: Ground Handling Services"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”Customer” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css_animation=”fadeIn”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Company that offers the mainGround<\/b> Handling<\/b> services <\/b> leader in Chile and Ecuador. In SCL, it has more than +150 motorized equipment and more than +800 non-motorized equipment.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”64px”][vc_separator][vc_empty_space][vc_custom_heading text=”Challenge” use_theme_fonts=”yes” css_animation=”fadeIn”][vc_column_text]The external service that was in charge of maintenance and <\/b>spare parts supply <\/b>did not have the same objectives and alignments as the company.<\/p>\n

The GSE equipment fleet <\/b>was significantly deteriorated, with low availability and reliability for operation. The organization<\/b> was reactive<\/b>, without planning, engineering support and continuous improvement, with high repair lead times.[\/vc_column_text][vc_empty_space][vc_separator][vc_empty_space][vc_custom_heading text=”Levers” use_theme_fonts=”yes” css_animation=”fadeIn”][vc_column_text css=”.vc_custom_1647651629033{padding-left: 30px !important;}”]<\/p>\n

    \n
  1. Define a structure, functions (planning, engineering, continuous improvement, execution, etc.), roles, responsibilities and profiles.<\/li>\n
  2. Dimensioning the maintenance capacity and raising awareness according to the productivity rate.<\/li>\n
  3. Model a performance management system (KPI’s) and internal governance.<\/li>\n
  4. Design an outsourcing model for experts in the supply of spare parts.<\/li>\n
  5. Implement best practices through the Lean approach to minimize losses and “Train the Trainer” philosophy.<\/li>\n<\/ol>\n

    [\/vc_column_text][vc_empty_space][vc_separator][vc_empty_space][vc_custom_heading text=”Results” use_theme_fonts=”yes” css_animation=”fadeIn”][vc_empty_space height=”25px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_custom_heading text=”-20%” font_container=”tag:h3|text_align:center|color:%231d3557″ use_theme_fonts=”yes”][vc_column_text]<\/p>\n

    Maintenance cost through the design of an organizational structure and sizing of the area’s capacity.<\/p>\n

    [\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][vc_column width=”1\/2″][vc_custom_heading text=”+16%” font_container=”tag:h3|text_align:center|color:%231d3557″ use_theme_fonts=”yes”][vc_column_text]<\/p>\n

    Fleet availability, with greater visibility and shorter repair times.<\/p>\n

    [\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_empty_space][vc_custom_heading text=”3X” font_container=”tag:h3|text_align:center|color:%231d3557″ use_theme_fonts=”yes”][vc_column_text]<\/p>\n

    return on investment.<\/p>\n

    [\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

    Dux partners achieved a large reduction in maintenance costs, improved fleet availability and increased return on investment for a company that offers ground handling services.<\/p>\n","protected":false},"author":1,"featured_media":8360,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[73],"tags":[76,77,75,74,78],"class_list":["post-8400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asset-management","tag-airport","tag-airport-services","tag-airport-services-industry","tag-in-house-maintenance","tag-success-stories"],"yoast_head":"\nCase Study: Ground Handling Services - Supply Chain | Dux Partners<\/title>\n<meta name=\"description\" content=\"Success story of Dux Partners in the asset management of a company that provides ground handling services (Chile). 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